Step 2 — Explore the website

You cannot sample what you have not seen. This step is reconnaissance: build an inventory of what the site is made of, so that Step 3 is a decision rather than a guess.

Explore as a user, not as an auditor. Do the things the site exists for. You are looking for five things.

2a. Common web pages

Pages that appear throughout, or that every user meets: the home page, the contact page, the sitemap, the accessibility statement, the login, the search results, the error pages. Also the ones nobody thinks of — the 404 page, the print stylesheet, the cookie banner, the session-timeout screen.

2b. Essential functionality

The tasks the site exists to enable. For a bookshop: search for a book, add it to a basket, check out, create an account, contact support. Every one of these must be represented in your sample, because a failure inside a task is worse than the same failure on a static page — it stops the user completing something.

2c. Types of web pages

Group pages by structure, not by topic. Twenty product pages built from one template are one page type. A page type is a distinct layout, template or component set. Typical types:

2d. Web technologies relied upon

Record what the site is built with, because it changes how you test:

2e. Other relevant pages

The exceptions and the awkward corners — the pages that do not fit any type:

Where the defects concentrate

In practice, most serious findings cluster in three places: forms and checkouts, custom widgets that replace native controls, and anything embedded from a third party. If your exploration has not found those, keep looking.

Techniques for exploring quickly

Now explore the sample site

Work through Riverline Books and build your inventory before reading Step 3. Do not audit yet — just map what is there.

Next: Step 3 — Select a representative sample